We at Zebnux, adhere to refund/cancellation Policies for all the web services providing to our customers. To know the complete details about our policy, We request you to refer the respective service level agreement.
If a customer willing to request for a cancellation means then he/she has to send a mail to info@Zebnux.Com
or they can send a mailing letter to our official address. Then our finance and management team will analyze the issues deeply and advice you related to further process.
If the problem/issue is from our side, then client will get activation code within one week of time from the date of his request by our accounts team. Then further money refund process will be taken care by Zebnux team. If they didn’t receive any mail then their request won’t be considered valid.
Money Refund Policy at Zebnux:-
Refunds on Zebnux are based on the mode of payment used to place the order initially. Below are the refund modes initiated by us for various payment options:
Credit Card/ Debit Card/ Internet Banking
If Credit card, Debit card or Internet banking was used as the mode of payment while placing the order, the amount paid will be refunded/ will be credited back to the respective credit/debit card/internet banking account provided at the time of placing the order. We initiate refund within a maximum of 2-3 Bank working days. However, it may take up to 7-10 working days for the respective banks to process the refund and reflect in your credit/debit card statement or internet banking account. Please get in touch with your bank directly in case of any delays after the confirmation of refund by Zebnux.
Zebnux adopts to various refund policies related to our different services. For More details please refer our individual service agreement.
If a client request for a cancellation of project then Zebnux will not guarantee for the acceptance of refund. We will analyze the various factors involved in this project , such as verification of signed contract, Email Acceptance, signed electronically signed or physically signed between the two parties then only we decide to go for refund or not.
Zebnux is not responsible for reimbursement for any transaction charges made for the project. Also amount send to third parties for the services rendered, or any miscellaneous charges that are not recoverable for Zebnux.
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